Uber CEO Dara Khosrowshahi addresses the shifts in consumer behavior post-pandemic, emphasizing a decline in regular commuters affecting the company's performance. The decrease in daily users, once loyal to the app, has led to a hit in Uber's profitability. The company's financial results for the first quarter fell short of analyst projections primarily due to legal settlements and investment losses. While Uber observes increased app usage during commuting hours, changes in work habits pose challenges in retaining customer engagement. Khosrowshahi acknowledges the need for adapting to evolving commuter patterns to enhance business resilience and growth in a dynamic market environment.